One Partner. Endless Possibilities
Delivering Proactive, Scalable, and Secure IT Infrastructure
One Partner. Endless Possibilities
Delivering Proactive, Scalable, and Secure IT Infrastructure
Managing IT infrastructure from cloud to cybersecurity—ensuring 24/7 availability, proactive security, and scalable performance to empower your business growth without interruptions.
Remote
IT Infrastructure
Services (RIS)
In today’s digital-first world, managing IT infrastructure is more complex than ever. Businesses face rising operational costs, a shortage of skilled professionals, and increasing demands for 24/7 availability across hybrid and multi-cloud environments — all while battling cybersecurity threats and compliance challenges.
Softenger’s Remote IT Infrastructure Services (RIS) transform these challenges into opportunities by providing end-to-end IT infrastructure management from Cloud to Cybersecurity — helping organizations achieve operational excellence, lower costs, and strengthen security.
Our India-based
Global Support Center (GSC) offers:
50% lower IT operational costs with optimized resources.
24/7 proactive monitoring through NOC & SOC services.
Regulatory compliance alignment with PCI-DSS, HIPAA, and GDPR standards.
Scalable, cost-effective IT solutions for global enterprises.
Seamless multi-cloud & hybrid environment management.
Empowering Business Growth through Proactive Remote IT Infrastructure Services (RIS)
In today’s digital-first world, managing IT infrastructure is more complex than ever. Businesses face rising operational costs, a shortage of skilled professionals, and increasing demands for 24/7 availability across hybrid and multi-cloud environments — all while battling cybersecurity threats and compliance challenges.
Softenger’s Remote IT Infrastructure Services (RIS) transform these challenges into opportunities by providing end-to-end IT infrastructure management from Cloud to Cybersecurity — helping organizations achieve operational excellence, lower costs, and strengthen security.
Our India-based Global Support Center (GSC) offers:
50% lower IT operational costs with optimized resources.
24/7 proactive monitoring through NOC & SOC services.
Seamless multi-cloud & hybrid environment management.
Scalable, cost-effective IT solutions for global enterprises.
Regulatory compliance alignment with PCI-DSS, HIPAA, and GDPR standards.
Industry-Specific Solutions
Tailored Remote Infrastructure Services for Every Industry
BFSI
RIS ensures 24/7 IT infrastructure monitoring and real-time threat detection, safeguarding financial data while meeting PCI-DSS and regulatory compliance standards — so your customers' trust remains protected.
Healthcare & Pharma
Our services provide HIPAA-compliant infrastructure monitoring and application performance management, ensuring seamless healthcare operations with proactive security against sensitive data breaches.
Telecom & Media
We deliver round-the-clock network monitoring, cloud infrastructure management, and network performance optimization to keep telecom services running smoothly and maximize uptime across global networks.
E-commerce & Retail
RIS empowers e-commerce platforms with real-time application monitoring, fraud detection, and cloud scalability solutions to ensure secure, high-performing shopping experiences — even during peak demand.
Logistics & Supply Chain
We streamline logistics operations with WMS system support, network monitoring, and disaster recovery solutions, ensuring uninterrupted supply chain performance across locations.
Manufacturing & Mining
Our services deliver SCADA system monitoring, database optimization, and backup solutions to improve production efficiency while ensuring critical infrastructure remains operational 24/7.
EdTech
RIS supports EdTech platforms with LMS infrastructure management, cloud security, and performance monitoring — helping educational providers deliver seamless learning experiences with zero disruptions.
Future-Ready IT Infrastructure
Scalable, Secure, and Built for Excellence
Engineered for Performance, Security, and Scalability – Empowering Enterprises to Lead & Innovate.
Network Operations Center (NOC)
Network Operations Center (NOC)
IT
Infrastructure
IT Infrastructure
Experience uninterrupted productivity with our expert technical support, enabling smooth operations.
Network Operations Center (NOC)
Network Operations Center (NOC)
Network Operations Center (NOC)
Network Operations Center (NOC)
Network Operations Center (NOC)
Network Operations Center (NOC)
Network Operations Center (NOC)
Network Operations Center (NOC)
Future-Ready IT Infrastructure
Scalable, Secure, and Built for Excellence
Future-Ready IT Infrastructure
– Scalable, Secure, and Built for Excellence
Engineered for Performance, Security, and Scalability – Empowering Enterprises to Lead & Innovate.
Network Operations Center (NOC)
Round-the-clock infrastructure and network monitoring ensures maximum uptime and seamless performance. Our proactive issue resolution and AI-powered insights keep your IT environment optimized while minimizing disruptions.
Security Operations Center (SOC)
Stay ahead of cyber threats with our AI-driven SOC services. We provide real-time threat detection, SIEM integration, and rapid incident response, safeguarding your business from data breaches and compliance risks.
Cloud Infrastructure Management
Simplify multi-cloud and hybrid infrastructure management with our expert-led services. We handle AWS, Azure, and GCP environments to ensure high availability, security, and cost efficiency across your cloud ecosystem.
Database Administration
Ensure high-performance databases with our 24/7 monitoring, optimization, and automated tuning. We improve database reliability, enhance query speed, and reduce downtime, so your critical applications run smoothly.
Backup & Disaster Recovery
Mitigate risks with failover strategies, automated data backups, and rapid disaster recovery solutions. Our services ensure business continuity and regulatory compliance, minimizing downtime in the event of system failures.
Application/Product Support
Uninterrupted productivity with our expert technical support,enabling smooth operation of your business.
The AOTS Framework for IT Excellence
At Softenger, our AOTS approach is designed to optimize, secure, and accelerate IT infrastructure operations while ensuring seamless business continuity and innovation.
RIS Delivery Model
Built for Your Business Needs
Every business has unique IT infrastructure requirements. Our Remote IT Infrastructure Services (RIS) delivery model offers customized engagement options, ensuring seamless integration, optimal performance, and regulatory compliance.
Dedicated Offshore Support Center
Best suited for enterprises seeking end-to-end remote IT management, providing 24/7 monitoring, cloud optimization, and proactive incident resolution while significantly reducing operational costs.
Hybrid Delivery Model
Designed for companies requiring a balanced onshore-offshore approach, ensuring seamless collaboration, compliance adherence, and enhanced IT governance.
On-Demand IT Support
A flexible, pay-as-you-go model ideal for businesses looking for scalable IT support without long-term commitments.
India-Based Global Support Center – Powering IT Operations Worldwide
Softenger’s Global Support Center (GSC) in India is designed to support enterprises worldwide with cost-efficient, scalable, and 24/7 managed IT services. By leveraging our expert IT teams, AI-powered automation, and multi-cloud capabilities, businesses can:
- Ensure 24/7 IT support & real-time issue resolution across multiple time zones.
- Expand global operations seamlessly with a scalable, centralized support model.
- Enhance security & compliance
Certified Excellence,
Trusted Alliance
With ISO 27001:2022 for robust information security and ISO 9001:2015 for quality management, our certifications reflect our unwavering commitment to safeguarding your business and delivering exceptional standards. Trust in our expertise to protect and empower your organization.
- Global IT Optimization for a Fortune 500 Enterprise
Solution: Established a 24/7 Global Support Center (GSC) in India to provide continuous monitoring and proactive issue resolution.
Outcome: Achieved a 50% reduction in IT costs and a 40% faster incident resolution time, ensuring seamless business operations.
Seamless ITSM & Application Support for a Leading Tech Company
Solution: Deployed an ITSM tool with ITIL framework, integrated L2/L3 application support, and automated IT workflows.
Outcome: Enhanced IT efficiency by 40% and ensured 99.99% application uptime, minimizing disruptions and improving end-user experience.
Insights, analysis and research
Quick Incident Response with Managed SOC Services
Threats Outside Business Hours: 24×7 Protection – How...
Overcoming Alert Fatigue with Managed SOC Services
Perfect IT Infrastructure:
Your IT Operations Partner
At Softenger, we don’t just manage IT infrastructure; we redefine possibilities. With a legacy of excellence and the trust of global giants like Oracle, SAP, VISA, and Reliance Jio, we transform complexity into simplicity. Imagine a world where your IT costs shrink, your data stands invincible, and downtime becomes a distant memory. Our proactive solutions elevate system performance, fuel productivity, and scale effortlessly to match your ambitions. While you focus on driving innovation, we ensure your IT backbone is secure, seamless, and always one step ahead. Softenger isn’t just a partner—it’s your catalyst for growth in the digital age.
Take the Next Step
Future-Proof Your IT Infrastructure
Take the Next Step
Future-Proof Your IT Infrastructure
