Empower Your Business with 24/7 SOC Monitoring & Incident Response.

SOC-as-a-Service for
E-commerce & Retail

Safeguarding Transactions, Customer Trust & Brand Reputation

Detect fraud, stop breaches, and secure every digital touchpoint—from payment gateways to POS systems – with Softenger’s 24/7 SOC as a service tailored for the retail ecosystem.

Stay Secure While You Scale, With

Softenger’s SOC-as-a-Service

In the fast-moving world of e-commerce and retail, even seconds of disruption can mean lost revenue, broken trust, and damaged brand equity. From payment fraud and API breaches to ransomware on POS systems, the risks are real—and rising. Softenger’s SOC-as-a-Service helps retail brands stay resilient, with 24/7 monitoring, real-time incident response, and compliance-ready defense built for digital retail.

Find out how we help top e-commerce and retail businesses stay protected—without slowing growth.

SOC-as-a-Service Meets E-commerce &
Retail Requirements

When speed, uptime, and trust are non-negotiable, Softenger delivers a SOC solution engineered for the pace and complexity of digital retail—across stores, apps, and marketplaces.

24/7 Monitoring of Web Apps, APIs, and POS Systems

We continuously monitor your e-commerce platforms, checkout flows, mobile apps, and retail infrastructure—detecting fraud, suspicious logins, and ransomware threats in real time.

Payment & Fraud Threat Intelligence

Our SOC integrates payment-specific threat models and anomaly detection for card fraud, refund abuse, and loyalty manipulation.

Protection for API-Driven & Omnichannel Ecosystems

We monitor APIs, headless commerce setups, and integrations with CRM, logistics, and marketplaces—securing your entire digital supply chain.

Compliance-Ready for PCI-DSS, GDPR, CCPA & PDPB

Softenger helps you meet data privacy and payment security mandates with pre-built logging, audit trails, and incident response playbooks.

Secure Vendor & 3rd-Party Integrations

We monitor access by vendors, partners, and fulfillment systems to detect vulnerabilities and enforce zero-trust access.

Key Features of Our SOC-as-a-Service for E-commerce & Retail

Engineered for the Unique Security Demands of the BFSI Sector

Key Features of Our

SOC-as-a-Service

24x7 Threat Monitoring

Protects websites, mobile apps, and payment portals from fraud, hacks, and downtime.

Checkout & API Behavior Analytics

Detects cart manipulation, fake transactions, and malicious bot activity.

Ransomware & POS System Protection

Secures physical store endpoints and backend systems from encryption and outages.

Customer Data Privacy Monitoring

Flags suspicious access to customer PII, ensuring GDPR, CCPA, and PDPB compliance.

Loyalty & Gift Card Abuse Detection

Monitors and blocks unusual usage patterns in reward systems to stop points theft or cloning.

Real-Time Alerts & Automated Response

Contains threats instantly with pre-built playbooks and alert escalations.

From Advice to Support:

Softenger’s AOTS Approach to E-commerce Cybersecurity​

Engineered to safeguard your high‑traffic platform, protect sensitive customer data, and deliver enterprise‑grade security for uninterrupted operations.

AOTS Strategy by Softenger for SOC as a Service to E-commerce and Retail Industry
For every challenge, There’s a Solution

Enhancing Security Operations for a Global Technical Services Firm

  • 20% Reduction in daily alerts in 3 months.
  • Average Response Time: Reduced to < 2 hours for incidents.
  • IMF rules review in line with audit compliance.
  • 360-degree Visibility across cloud and on-premise.
  • Improvised end-client satisfaction
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Managed SOC Service Case Study

Technology Capability

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Softenger Managed SOC Services Tools and Processes

360° SOC Protection:
Designed to always guard and grow

SOC as a Service

Softenger provides 24x7 remote support for SOC with or without tools as a turnkey project.

Deployment of Qualified Resources

On-site deployment of skilled professionals for enhanced support.

Advisory

Assessment and audit of existing infrastructure to find gaps and recommendation of new technologies or methodologies to be implemented to make SOC effective.

Audits & Upgrades

Audit and upgrade existing cybersecurity tools and platforms.
For ex. Review and update of IMF rules, agent rollout and upgrades fo various tools used in the ecosystem like, Tripwire, MS Defender, CrowdStrike, etc.

Certified Excellence,
Trusted Alliance

With ISO 27001:2022 for robust information security and ISO 9001:2015 for quality management, our certifications reflect our unwavering commitment to safeguarding your business and delivering exceptional standards. Trust in our expertise to protect and empower your organization.

Top SOC as a Service:
Cybersecurity Partner

At Softenger, we don’t just manage IT infrastructure; we redefine possibilities. With a legacy of excellence and the trust of global giants like Oracle, SAP, VISA, and Reliance Jio, we transform complexity into simplicity. Imagine a world where your IT costs shrink, your data stands invincible, and downtime becomes a distant memory. Our proactive solutions elevate system performance, fuel productivity, and scale effortlessly to match your ambitions. While you focus on driving innovation, we ensure your IT backbone is secure, seamless, and always one step ahead. Softenger isn’t just a partner—it’s your catalyst for growth in the digital age.

Secure Every Click, Cart, and Customer Experience with Confidence

Cyber threats in retail move fast—but your defense can move faster. With Softenger’s SOC-as-a-Service, you gain always-on protection for your transactions, platforms, and customer trust.

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