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Enterprise Application Services · MS Access

Your business still runs on MS Access. The talent to maintain it is getting harder to find.

Softenger takes ownership of the MS Access applications your business depends on — stabilising and supporting them today, and modernizing or migrating them when it makes business sense.

Your operations stop depending on one person — or on a hire that isn’t coming.

  • ISO 27001:2022
  • ISO 9001:2015
  • Remote delivery
  • 24×7 support available
application_record
Built
1997 · in-house
Runs
Inventory · Orders · Production
Documented
No
Maintained by
One person
Last change
Deferred — too risky
◀◀  Record 1 of 1  ▶▶
No successor record
The application behind a lot of businesses like yours

Three situations we hear before most MS Access engagements.

Different starting points, the same underlying problem: a business-critical application and no one it can reliably depend on to keep it running.

Situation 01

The hire that isn’t coming

The situation

The job advertisement for an Access and VBA developer has been open for months. The few candidates who apply want more than the role was budgeted for, or leave within the year.

What we do

We take over the application with an experienced team, so it is supported — and you stop recruiting for a skill the market has run short of.

Support in place, no hire required

One person who knows how it works

The situation

A single employee — often not a developer — understands what the application does and why. Nothing is written down, and nobody has planned for the day that person leaves.

What we do

We study the application — tables, forms, reports and code — and document both the technical design and the business workflows behind it. The knowledge stops living in one person’s head.

Technical and business design documented

The system nobody dares change

The situation

The business needs changes, but every change risks breaking something that runs daily operations. An Office or Windows update throws errors nobody can explain, so the application stays exactly as it is.

What we do

We stabilise the application first, then make changes against a documented understanding of how it works — and advise whether it should be kept, modernised or migrated.

Stabilise first, change second
Why this happens

MS Access was never just a database. That is why it is so hard to replace the people who built on it.

For two decades, MS Access let a business build its own software. Data, forms, reports and business logic lived in a single application shaped exactly to how the company worked — built by someone in-house who knew both the business and VBA.

Those applications became the way the business runs: inventory, orders, production tracking, quality records, reporting. The platform stayed. The people who built it moved on or retired, and the skill to maintain what they left behind has become scarce and expensive to hire in the US.

The developers who built it have gone

Retired, moved roles or left the company. What they knew about the application went with them.

ORIGINAL BUILDERS ON STAFF: 0
The knowledge left with them

The skill is scarce — and costly when you find it

Experienced Access and VBA developers are a shrinking pool. Recruiting one takes months; keeping one is harder.

EXPERIENCED ACCESS + VBA DEVELOPERS AVAILABLE
A shrinking pool

Nothing is documented

Not the code, the data structure, nor the business rules. Users know what the application does, but not why it was built that way.

.
What it does is known. Why is not

Updates break it

Moving to a newer version of Windows or Office surfaces 32-bit and 64-bit compatibility errors in code nobody left can read.

32-bit 64-bit COMPATIBILITY ERROR IN UNREAD CODE
The upgrade surfaces the debt

It is connected to more than anyone has mapped

Shared network files, other applications, external websites. Change one piece and something else stops working.

.
Change one piece, another stops

So the business stops changing it

Every request is weighed against the risk of breaking daily operations. The application quietly becomes the limit on how the business can work.

The application becomes the limit

The developers who built it have gone expanded.

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