Millions of subscribers.
One signaling exploit
away from exposure.
Telecom operators carry the communications, data, and transactions of millions — making them primary targets for nation-state actors, ransomware, and sophisticated signaling attacks via SS7 and Diameter. Softenger’s Telecom SOCaaS delivers 24/7 network and signaling threat detection, subscriber data protection, and telecom-specific compliance — built for carriers who cannot afford gaps in coverage.
Telecom carries the world’s communications — which makes it the world’s most targeted network
SS7 and Diameter signaling exploits enable subscriber surveillance at scale
Legacy signaling protocols — SS7 and Diameter — contain inherent vulnerabilities that allow attackers with network access to track subscriber locations, intercept calls and SMS, and redirect communications. Nation-state actors and criminal groups actively exploit these globally.
5G network expansion creates a dramatically larger, more complex attack surface
5G’s Service-Based Architecture, network slicing, and massive IoT connectivity expand the attack surface exponentially. SBA API abuse, network function impersonation, and slice isolation failures create new threat categories that 4G-era security tools cannot detect.
Subscriber data breaches expose millions of records and trigger regulatory penalties
Telecom operators hold subscriber PII, call records, location data, financial information, and communications content — making them high-value targets for data breach campaigns. Regulatory penalties under GDPR, PDPA, and national telecom regulations can reach hundreds of millions.
Roaming and interconnect partner networks create uncontrolled attack pathways
International roaming requires trust with hundreds of partner networks — each representing a potential entry point for signaling attacks, subscriber data exposure, and network infiltration that bypasses domestic security perimeters entirely.
DDoS attacks on telecom infrastructure cause cascading service disruption
Volumetric DDoS, signaling-layer DoS, and application-layer attacks targeting BSS/OSS and customer portals can degrade or eliminate service for millions of subscribers — with every minute of downtime generating regulatory exposure and commercial damage simultaneously.
SOC operations built for carrier-grade networks and signaling environments
Generic security operations centers monitor IT networks. Telecom requires monitoring across network infrastructure, signaling protocols, subscriber data systems, and increasingly complex 5G architectures — with detection rules that understand what normal looks like inside SS7, Diameter, and GTP signaling traffic, BSS/OSS systems, and 5G network function communications.
Softenger’s Telecom SOCaaS is configured for the specific systems and protocols your network runs on — including SS7/Diameter/GTP signaling monitoring, 5G SBA API security, RAN monitoring, BSS/OSS protection, and subscriber data governance — with GSMA security guideline alignment built in from day one.
The foundational principle: signaling monitoring is passive — we monitor protocol traffic without disrupting live signaling flows or introducing any risk to service continuity. Our analysts understand the difference between legitimate roaming traffic and SS7 location tracking attacks.
Network Infrastructure & Signaling Protection
24/7 monitoring of 5G core, RAN, SS7/Diameter signaling, and interconnect traffic — detecting nation-state attacks, DDoS, BGP hijacking, and signaling protocol exploits targeting your network and subscribers.
Subscriber Data Protection & Privacy
Continuous monitoring of subscriber PII, CDR data, CRM access, and billing system events — detecting unauthorized data access, bulk exfiltration, and insider threats targeting your subscriber data estate.
Regulatory Compliance — GDPR, PDPA, TRAI, IMDA
Continuous compliance monitoring across telecom-specific regulations and data protection laws — with automated audit evidence, breach notification readiness, and compliance dashboards for regulatory review.
Three dimensions of Telecom SOC coverage — each built for carrier-grade environments
Network infrastructure security, subscriber data protection, and regulatory compliance — the three dimensions every telecom operator needs continuously, not independently.
Network & Signaling Infrastructure Security
Telecom network threats operate at the protocol layer — SS7, Diameter, GTP, and 5G SBA APIs — where standard IT security monitoring has zero visibility. Our telecom SOCaaS includes passive signaling protocol monitoring, 5G network function security, and RAN threat detection that understands carrier-grade network architecture.
Mobile network operators, MVNOs, fixed-line carriers, and internet service providers operating SS7-connected networks, deploying 5G infrastructure, or managing international roaming partnerships with exposure to signaling attacks.
- SS7 subscriber location tracking attacks detected and blocked before subscriber privacy is compromised
- 5G SBA API abuse identified through network function behavioral baseline deviation
- BGP hijacking attempts detected within minutes of route manipulation
- DDoS attacks mitigated at network layer before service degradation reaches subscribers
Subscriber Data Protection & Privacy Monitoring
Telecom subscriber data is among the most sensitive personal data held by any organization — call records, location history, financial transactions, and content. A breach triggers regulatory penalties, mass litigation, and permanent brand damage. Our subscriber data monitoring provides continuous visibility across CDR access, CRM events, and data export activity.
Mobile operators with large subscriber data estates, telcos operating in multi-jurisdiction regulatory environments (GDPR, PDPA, TRAI), and carriers with API-level subscriber data exposure through digital services, eSIM, and IoT platforms.
- Unauthorized bulk CDR access detected and contained before GDPR breach notification thresholds triggered
- Insider subscriber data misuse identified through behavioral anomaly detection before bulk extraction
- API-level subscriber PII exposure detected in real time across digital service integrations
- Third-party and roaming partner data access anomalies flagged and governed automatically
Regulatory Compliance — GDPR, PDPA, TRAI & Telecom Frameworks
Telecom operators face a layered compliance environment — GDPR for EU subscriber data, PDPA for Southeast Asian operations, TRAI mandates for Indian operators, IMDA requirements in Singapore, and national telecom regulatory frameworks in each jurisdiction of operation. We maintain compliance posture across all applicable regulations simultaneously.
International telco groups with multi-jurisdiction regulatory obligations, carriers operating in GDPR and PDPA jurisdictions simultaneously, Indian operators under TRAI cybersecurity directives, and Singapore-licensed operators facing IMDA audit requirements.
- GDPR 72-hour breach notification readiness — pre-built incident documentation always current
- PDPA data protection obligations monitored continuously across ASEAN subscriber operations
- TRAI cybersecurity directive compliance maintained operationally — not assembled before TRAI review
- Multi-jurisdiction compliance dashboards available for group reporting and regulatory submission
Threat intelligence built for carrier networks and signaling adversaries
Telecom threat intelligence requires sector-specific expertise in signaling protocol attack techniques, nation-state actors with proven telecom targeting history, and the criminal ecosystems that sell SS7 attack services commercially. Generic threat feeds do not cover the signaling attack techniques that telecom networks face daily.
Our Telecom SOCaaS integrates GSMA-aligned signaling threat intelligence, 3GPP security specification alignment, and sector-specific adversary tracking — giving our analysts the context to detect attacks that IT-focused SOC services routinely misclassify as network noise.
GSMA-Aligned Signaling Threat Intelligence
Threat intelligence aligned to GSMA FS.07 (SS7 Security) and FS.11 (Diameter Security) — covering known attack patterns, commercial SS7 exploit services, and nation-state signaling attack campaigns.
5G Security Specification Alignment
Detection coverage aligned to 3GPP TS 33.501 (5G Security) — ensuring threat visibility across 5G-specific attack techniques including SBA API abuse, network slice attacks, and network function spoofing.
Automated Telecom Incident Playbooks
Pre-built response playbooks for SS7 attack scenarios, subscriber data breach events, DDoS incidents, and 5G network function compromises — reducing MTTR without analyst improvisation in novel signaling environments.
Roaming Partner Threat Monitoring
Monitoring of international roaming and interconnect traffic for signaling attack patterns originating from partner networks — closing the cross-border attack pathway that domestic perimeter security cannot address.
From signaling to subscriber data — we monitor what your network runs on
Unified monitoring across your complete telecom technology stack — from 5G core and signaling networks through BSS/OSS systems and subscriber data platforms — with carrier-grade protocol understanding.
5G Core (5GC) Infrastructure
Monitoring of 5GC network functions (AMF, SMF, UPF, etc.), Service-Based Architecture API traffic, and network slice boundary events — detecting SBA API abuse, network function impersonation, and slice isolation failures.
SS7 / Diameter / GTP Signaling
Passive monitoring of legacy and modern signaling protocols — detecting SS7 location tracking, call interception setup, Diameter subscriber manipulation, and GTP tunneling attacks from domestic and roaming networks.
BSS / OSS Platforms
Security monitoring of billing systems, customer management, network inventory, and order management platforms — detecting ransomware targeting business systems and unauthorized access to operational data.
Subscriber Data Management
Monitoring of CDR databases, subscriber PII repositories, consent management systems, and data analytics platforms — detecting unauthorized bulk access, exfiltration attempts, and insider data misuse events.
Digital Services & API Platforms
Security monitoring of customer-facing APIs, eSIM provisioning, IoT connectivity management, and digital service platforms — detecting API-level subscriber data exposure and unauthorized programmatic access.
Roaming & Interconnect Networks
Monitoring of international roaming traffic, IPX interconnect, and wholesale partner access — detecting signaling attacks originating from partner networks and unauthorized cross-border data flows.
When Softenger protects telecom operators
Security outcomes that protect network integrity, subscriber privacy, and regulatory standing — across carrier-grade environments where generic SOC services lack the protocol expertise to operate effectively.
Signaling Attack Detection and DDoS Defence for a Regional Mobile Operator
Subscriber Data Protection and GDPR Compliance for a National Mobile Operator
Three ways to engage — matched to your telecom security priorities
Whether you need unified network and subscriber SOC coverage, a specialist signaling security assessment, or a focused compliance operations engagement — we have a model that fits your current state.
Full SOCaaS — Network & Subscriber Coverage
End-to-end managed SOC across network infrastructure, signaling, BSS/OSS, and subscriber data — unified 24/7 threat detection and compliance operations.
- 24/7 network, signaling, and subscriber data monitoring
- SS7/Diameter/GTP passive protocol monitoring
- 5G Core SBA API security and network function monitoring
- GDPR, PDPA, TRAI compliance monitoring and audit evidence
Signaling Security Advisory & Assessment
A specialist assessment of your signaling network exposure — SS7, Diameter, GTP vulnerabilities, roaming partner risk, and 5G security posture — with a prioritized remediation roadmap.
- SS7 and Diameter signaling vulnerability assessment
- Roaming partner and interconnect risk analysis
- 5G security posture assessment against 3GPP TS 33.501
- GSMA security guideline compliance gap analysis
Subscriber Data & Compliance Operations
Focused subscriber data monitoring and compliance operations for operators facing specific regulatory obligations — GDPR, PDPA, TRAI, or IMDA — without full SOCaaS commitment.
- Subscriber PII and CDR access monitoring
- Automated GDPR and PDPA compliance evidence generation
- TRAI cybersecurity directive continuous monitoring
- Breach notification readiness and regulatory reporting support
Telecom Assessment
Network architecture review, signaling exposure mapping, subscriber data flow analysis, roaming partner risk assessment, and regulatory compliance gap analysis.
Passive Integration
Passive signaling monitoring deployment, SIEM integration, subscriber data access monitoring configuration, and detection rule tuning aligned to GSMA and 3GPP security specifications.
Go Live & Validate
Production monitoring activation, signaling baselines established, compliance dashboards activated, and handover to 24/7 SOC operations — without any disruption to live network services.
Intelligence for telecom security leaders
The Future of SOC in Cloud Security — Key Trends to Watch in 2026
Six trends reshaping SOC operations — from AI-driven detection to XDR, Zero Trust, and SOCaaS adoption across telecom sectors.
The Road to Zero Trust SOC Modernization — A CIO's 2026 Guide
How identity-first architecture and continuous verification are redefining enterprise security strategy — including for 5G network environments.
The SOC Maturity Framework 2026: Redefining Compliance and Audit Readiness
Ten audit domains and a five-stage maturity ladder — the benchmark for 2026 SOC compliance including GDPR and telecom regulatory alignment.
Everything you need to know about Telecom SOCaaS
Secure your carrier network before the next signaling attack.
Start with a free telecom security assessment. Our specialists will review your signaling exposure, subscriber data risks, and regulatory compliance posture — and propose a right-sized SOCaaS engagement within one working day.