RBA Code of Conduct
Softenger India Pvt. Ltd. has adopted and is fully compliant with the Responsible Business Alliance (RBA) Code of Conduct — governing labour, health and safety, environmental responsibility, business ethics, and management systems across all operations.
What the Responsible Business Alliance Code of Conduct establishes
The Responsible Business Alliance (RBA), formerly the Electronic Industry Citizenship Coalition (EICC), Code of Conduct establishes standards to ensure that working conditions in the electronics industry, or industries in which electronics are a key component, and its supply chains are safe, that workers are treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically.
The code may be voluntarily adopted by any business in the electronics sector and subsequently applied by that business to its supply chain and subcontractors, including providers of contract labour.
Hence as a service provider to one of its key clients, Softenger India Pvt. Ltd. has adopted the code as part of its total supply chain initiative. Softenger not only ensures commitment to the implementation of guidelines as defined in the code of conduct but also ensuring its practices and processes are formulated to make the workplace favourable for its employees.
Softenger India Pvt. Ltd. is certified compliant with the Responsible Business Alliance Code of Conduct.
Five Code Sections
- Section A — Labour
- Section B — Health & Safety
- Section C — Environment
- Section D — Ethics
- Section E — Management Systems
Key guidelines across all five sections
The Code is made up of five sections. Sections A, B, and C outline standards for Labour, Health and Safety, and the Environment. Section D adds standards for business ethics. Section E outlines the elements of an acceptable system to manage conformity to this Code.
Labour
Freely chosen employment, worker protections, fair compensation, and freedom of association
Health & Safety
Occupational safety, emergency preparedness, industrial hygiene, and worker welfare
Environment
Permits, pollution prevention, waste management, and responsible energy consumption
Ethics
Business integrity, intellectual property, fair business, privacy, and non-retaliation
Management Systems
Company commitment, legal requirements, risk assessment, training, audits, and supplier responsibility
Totally committed to compliance — and to our people.
Softenger India Pvt. Ltd. is totally committed to compliance, working conditions requirements and creating a healthy & safe workspace. This commitment extends across all six offices, every client engagement, and every member of the supply chain.
ISO 27001:2022
Information Security Management
ISO 9001:2015
Quality Management Systems
RBA Compliant
Responsible Business Alliance
Governed delivery. Accountable teams.
Our compliance posture — ISO 27001:2022, ISO 9001:2015, and RBA — isn’t just certification. It’s the framework our delivery teams operate within every day. If governance and accountability matter to your IT procurement, we should talk.

