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Detect & Respond · For the CIO, IT head and SecOps

Attacks don’t keep office hours. Neither does your exposure. We watch, detect and respond — 24/7.

Most serious attacks unfold overnight, at weekends, or across systems that nobody’s watching together. Softenger runs detection and response as one operation: a 24/7 Security Operations Center fed by managed endpoint security and network defence — so an attack that starts on a laptop and moves across your network is seen as one story, and stopped.

 

Round-the-clock SOC

 

Endpoint + network + SOC

 

Your stack or ours

What this is not
01

Not tools without people.

Alerts nobody reads don’t stop anything.

02

Not separate silos.

Endpoint, network and SOC watching in isolation miss the story.

03

Not business-hours coverage.

Attacks don’t wait for Monday.

Three layers, one operation

Security operations centre with threat-map dashboards and a shield-and-lock graphic
Laptop and phone showing a shield-and-lock endpoint protection interface
Data-centre corridor with a protected network sphere showing firewall, gateway and router icons

Round-the-clock monitoring, triage, threat hunting and incident response — with industry and regional specialisations.

Best fororganisations that need 24/7 detection and response without building their own SOC.
Explore SOC-as-a-Service →

Managed EDR/MDR, endpoint protection, hardening, and server & workload protection — feeding the SOC.

Best fororganisations whose laptops, servers and workloads need operated protection, not just installed agents.
Explore Endpoint Security Services →

Managed firewalls, IDS/IPS, network detection & response, segmentation, secure web gateway and zero trust access — feeding the SOC.

Best fororganisations with distributed networks, remote users and edges that need operated defence.
Explore Network Defence Services →

Two detection layers, one SOC

Endpoint Network SOC One incident, contained fast ON DEVICESBETWEEN SYSTEMS24/7
Endpoint sees what happens on devices — a malicious process, a stolen credential.
Network sees what moves between systems — lateral movement, command-and-control traffic.
The SOC connects both, 24/7 — so an attack that starts on a laptop and spreads across the network is one incident, contained fast.

Endpoint + network detection → one SOC → full visibility across the attack path.

Every engagement follows a framework — not a formula.

Four phases, in a fixed order: find where you’re blind, tune the signal you already collect, run it around the clock, then keep it improving as threats change.

Phase 01Advise

Assess your visibility — which endpoints, networks and systems you can really see, and where the gaps are.

Outcome

A clear picture of your blind spots.

Phase 04Support

Hunt, tune and report continuously as your environment and threats change.

Outcome

An operation that keeps getting sharper.

A O S T AOTS

Phase 02Optimize

Tune detections, cut noise, and connect endpoint and network signal into the SOC.

Outcome

High-signal detection, one view.

Phase 03Transform

Stand up 24/7 monitoring, response playbooks and operated defences.

Outcome

Threats detected and contained fast.

One operation, not three silos.

Reason 01

One operation, not three silos

Endpoint and network feed one SOC.

We respond, not just alert

Containment by our analysts, with defined playbooks.

Tool-agnostic

We operate your existing tools or deploy the best fit.

Industry and regional depth

SOC specialisations for finance, healthcare, manufacturing, government and more, across India, the Middle East, South-East Asia and the US.

Certified and India-based

ISO 27001:2022 certified, operating from Pune since 1999.

Certified where it’s audited. Aligned where you’re regulated.

ISO 27001:2022 and ISO 9001:2015 certified. Delivery aligned to DPDP, PCI-DSS, SOC 1 & SOC 2, HIPAA and CERT-In, run from India.

Talk to our team →
ISO logo for ISO 27001:2022 certification ISO 27001:2022 ISO logo for ISO 9001:2015 certification ISO 9001:2015 DPDP certified badge DPDP PCI DSS certified logo PCI-DSS
AICPA SOC 1 and SOC 2 shield badge SOC 1 & SOC 2 HIPAA compliance verified badge HIPAA-Aligned CERT-In logo CERT-In Aligned 100% Made in India badge India-Based Delivery
FAQ

Questions we hear most

Endpoint and network security are detection layers — they see activity on devices and across your network. The SOC is the 24/7 operation that connects both, investigates, and responds.

Not necessarily at once. Many organisations start with SOC-as-a-Service and add operated endpoint or network defence where they have gaps. We’ll recommend what fits.

No. We’re tool-agnostic: we operate the tools you already own, or recommend the best fit where there’s a gap.

We respond. Our analysts triage, investigate and contain threats using agreed playbooks, and escalate to your team where decisions are needed.

Yes — round-the-clock monitoring and response.

Detect and respond before an attack becomes a breach.

Talk to a SOC specialist. We’ll assess where you can and can’t see today, and show you how endpoint, network and SOC can work as one operation.

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